Terms & Conditions

1. Introduction

Welcome to Rostron Accounting. These Terms and Conditions govern your use of our website, rostronaccounting.co.uk, and our bookkeeping and accounting services. By using our website or engaging our services, you agree to these terms.

“We”, “our” and “us” means Rostron Accounting Ltd, registered in England & Wales (company number 16254519).

2. Services

We provide bookkeeping, accounting, tax, payroll, VAT and financial management services to individuals and businesses. Descriptions of our services are available on our website, including our sole trader and limited company pages.

3. Client responsibilities

Clients must:

• Provide accurate and complete financial records and information.
• Comply with their tax and legal obligations.
• Keep login details confidential (where applicable).

4. Fees and payment

• Fees are agreed before the start of our services. Prices shown on our website are “from” prices and exclude VAT.
• Payments must be made within 14 days of invoicing.
• Late payments may incur interest charges of 8% plus the Bank of England base rate.

5. Liability

• We take reasonable care to provide accurate services, but we are not responsible for errors arising from incorrect or incomplete information provided by the client.
• We are not liable for indirect, incidental or consequential losses.

6. Confidentiality

We respect client confidentiality and will not disclose financial data except where legally required (for example, to HMRC or under anti-money laundering regulations). Our Privacy Policy explains how we handle personal data.

7. Termination

• Either party may end our services with 30 days’ written notice.
• We may end our services if payment is overdue or if legal obligations are not met.

8. Dispute resolution

• We will always try to resolve any dispute amicably first.
• If a dispute can’t be resolved, it will be governed by the law of England and Wales and resolved in its courts.

9. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continued use of our services means you accept the updated terms.

10. Contact us

For any questions about these terms, contact us:

Rostron Accounting Ltd
Email: rebecca@rostronaccounting.co.uk
Phone: +44 7360 092094